Web Conferencing Support and Resources

    Orientation and Training

    Elluminate offers regularly scheduled live demonstrations, training and events which you can attend at your convenience. If these sessions do not suit your schedule, the LTRC and FHS will schedule a small group orientation session (need at least 3 attendees). Contact maclive @ mcmaster.ca to find out when the next session is planned.

    The following links provide access to many reference guides and modular recorded sessions so you can review just the features such as whiteboard, breakout rooms etc. that interest you.

     




    Tips, Best Practices and other Resources for Presenting Online

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    Creating Recordings and Archives

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    Technical Requirements and Configuration

    You will need:
    • Sound card with speakers and echo-canceling microphone or headset combo. A headset is strongly recommended - you can get these at the MacMicro store, most electronic goods stores or contact maclivegear@mcmaster.ca to obtain a set.
    • 56K modem or high-speed Internet connection
    Windows Client   Mac OS Client
    Windows 2000/XP/Vista   MacOS X 10.2.8/10.3.9/10.4
    Pentium III 500 MHz processor   G3, G4, G5, or Intel processor
    256 MB RAM   256 MB RAM
    20 MB free disk space    
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    Support Contacts

    Contact your area support or support.maclive @ ltrc.mcmaster.ca for questions about access, firewalls, orientation or general web conferencing info:

    - Faculty of Health Sciences                               - James Dietrich

    - Faculty of Engineering                                      - Jan Delsey (DocuCentre)

    - Faculty of Social Sciences                               - Nick Marquis

    - McMaster School of Engineering Practice    - Luis Quiroz , Debbie Smaluck

    - MGD School of Business                                 - Steve Bendo

    OR search the Elluminate support portal knowledge base.